Telephone installers and repairers perform some or all of the following duties:
Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
Test installed telephone systems to locate transmission faults
Repair or replace defective and damaged telephones, wire and associated equipment.
Switch network installers and repairers perform some or all of the following duties:
Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres
Inspect and test trunking systems, circuits and equipment
Analyze test results and adjust, change or repair switching system, network, associated equipment and software.
Telecommunications service testers perform some or all of the following duties:
Operate computerized testing systems to conduct service tests on customer lines and equipment
Determine the nature, cause and location of service trouble
Dispatch appropriate repair personnel
Complete test reports and maintain test and service records
May assist repair personnel to test lines, circuits and systems, isolate and clear cable faults and verify records.
Telecommunications equipment technicians perform some or all of the following duties:
Install, remove and maintain various telecommunications equipment and related systems such as telex and facsimile machines, teletypewriters, mobile radios, cellular telephones, pagers and other telecommunications equipment
Configure operating systems and install software for access to the Internet
Inspect and test operation of telecommunications equipment
Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment.
Completion of secondary school is required.
Telephone and switch network installers and repairers require completion of an apprenticeship program ranging from three to four years or A combination of over three years work experience in the trade and some high school, college or industry related courses.
Telecommunications equipment technicians usually require completion of a college electrical and electronics program and several months of on-the-job training or Completion of a three- or four-year apprenticeship training program.
Trade certification for communication technicians is available, but voluntary, in Nova Scotia, Alberta, British Columbia, the Northwest Territories and Nunavut.
Experience as an installer and repairer (telephone and switch network) is usually required for service testers.
Electronic service technicians (household and business equipment) (2242)
Supervisors of telecommunication installation and repair workers (in 7202 Contractors and supervisors, electrical trades and telecommunications occupations)
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