NOC 6522 – Pursers and flight attendants


  • aircraft flight attendant
  • airline purser
  • chief steward – ship
  • commissary attendant – air transport
  • CSD (customer service director) – water transportation
  • customer service director – water transportation
  • customer service director (CSD) – water transportation
  • flight attendant
  • flight purser
  • flight service director
  • in-charge flight attendant
  • in-flight service manager
  • passenger service director – water transportation
  • purser – air transportation
  • purser – water transport
  • ship purser
  • ship supply officer

Job Duties

The following is a summary of main duties for some occupations in this unit group:
Flight attendants

  • Greet passengers, explain and demonstrate safety procedures, check the general condition of the aircraft cabin, ensure that all necessary supplies are on board
  • Attend to safety of passengers during take-offs, landings and emergencies
  • Serve food and beverages to passengers and make flight announcements.

Flight pursers, customer service directors and passenger service directors

  • Co-ordinate the activities of flight attendants, provide service to passengers during flight and complete reports.

Ship pursers

  • Supervise ship attendants and arrange activities for passengers
  • Conduct ship’s business, such as signing on crew, maintaining payroll records, assisting passengers in preparing customs declarations and supervising baggage storage.

Employment Requirements

  • Flight attendants and flight pursers require the completion of secondary school and a training program approved by Transport Canada.
  • Flight pursers/customer service directors require experience as a flight attendant.
  • Ship pursers may require experience as a ship attendant.
  • Flight attendants and ship pursers usually require experience working with the public.

Additional Information

  • There is little mobility between airline pursers and ship pursers.
  • It is an advantage for pursers and flight attendants to speak more than one language.


  • Food and beverage servers on trains (in 6513 Food and beverage servers)
  • Passenger service attendants – except air travel (in 6721 Support occupations in accommodation, travel and facilities set-up services)

Back to Find your NOC

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