NOC 6211 – Retail sales supervisors


  • bakery supervisor – supermarket
  • cashier supervisor – retail
  • chief canvasser – retail
  • customer service supervisor – retail
  • delicatessen supervisor – food store
  • delivery person supervisor
  • department head, retail store
  • department store supervisor
  • department supervisor – retail
  • door-to-door sales supervisor
  • food store supervisor
  • grocery clerk supervisor
  • head cashier
  • liquor store supervisor
  • meat department supervisor
  • newspaper delivery persons supervisor
  • newspaper sales supervisor
  • newspaper salesperson supervisor
  • night crew leader – retail store
  • price marker supervisor – retail
  • produce department supervisor
  • rental service supervisor
  • retail store department head
  • retail store supervisor
  • route supervisor, retail sales
  • sales clerk supervisor
  • sales supervisor
  • sales supervisor – retail
  • stock clerks supervisor – retail
  • stock supervisor – retail
  • subscription sales team leader
  • supermarket department supervisor
  • supervisor – retail
  • supervisor, cashiers – retail
  • supervisor, delivery persons
  • supervisor, door-to-door salespersons – retail
  • supervisor, price markers – retail
  • supervisor, sales clerks
  • supervisor, stock clerks – retail
  • supervisor, telemarketers
  • supervisor, telephone sales clerks
  • team leader, subscription sales
  • telemarketer supervisor
  • telemarketing services supervisor
  • telemarketing supervisor
  • telephone sales clerk supervisor

Job Duties

Retail sales supervisors perform some or all of the following duties:

  • Supervise and co-ordinate sales staff and cashiers
  • Assign sales workers to duties and prepare work schedules
  • Authorize payments by cheque and the return of merchandise
  • Sell merchandise to customers
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Maintain specified inventory and order merchandise
  • Prepare reports regarding sales volumes, merchandising and personnel matters
  • Hire and train or arrange for the training of new sales staff.

Employment Requirements

  • Completion of secondary school is usually required.
  • Previous retail sales experience as a retail salesperson or sales clerk, cashier, telemarketer, door-to-door salesperson or rental agent is required.

Additional Information

  • Progression to management positions in retail trade is possible with additional training or experience.


  • Retail and wholesale trade managers (0621)
  • Service supervisors (631)
  • Supervisors of technical salespersons (in 6221 Technical sales specialists – wholesale trade)

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