Bank clerks perform some or all of the following duties:
Compile records of deposits, withdrawals, loan and mortgage payments, cheques and purchase, sale and exchange of securities
Process loan and mortgage applications, loan and mortgage payments, retirement savings plan applications, term deposits, drafts and money orders
Verify and balance automatic teller machine transactions and ledger entries, calculate service charges and interest payments and notify customers regarding account discrepancies and captured bank cards
Answer enquiries and provide information on banking products, policies and services
May sell drafts, money orders, travellers’ cheques and foreign currency, rent safety deposit boxes and open and close savings, chequing and other accounts.
Insurance clerks perform some or all of the following duties:
Process enrolments, cancellations, claims transactions, policy changes and premium payments
Review insurance applications and verify insurance coverage, premiums paid and other insurance information
Calculate insurance premiums, pension benefits and annuity payments
Compile and maintain claims data, rates and insurance data and records
Answer enquiries and provide information on insurance products, policies and services.
Other financial clerks in this unit group perform some or all of the following duties:
Compile and maintain rental, sale and other real estate listings
Compile and maintain stock, bond and other securities listings
Sort, verify and process real estate, securities and other financial transactions
Answer enquiries and reply to correspondence.
Completion of secondary school is required.
A business college diploma may be required.
On-the-job training and short-term training courses or programs specific to the financial establishment are usually required.
Progression to supervisory positions is possible with experience.
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