Supervisors in this unit group perform some or all of the following duties:
Implement efficient working processes and co-ordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
Examine and verify accuracy of work and authorize routine payments, credits and other transactions
Establish work schedules and procedures and co-ordinate activities with other work units or departments
Resolve work-related problems and prepare and submit progress and other reports
Identify training needs and train workers in job duties and company policies
Requisition supplies and materials
Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
May perform the same duties as workers supervised.
Completion of a college program or courses in bookkeeping, accounting or a related subject is required.
Experience in the clerical occupation supervised is required.
Customer and information services supervisors (6314)
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